CURRICULUM VITAE

 

Sailaja Bagavatula

(Authorized to work in the United States)

 

 

PMI Certified PMP.

A result oriented, goal seeking with 18+ years of experience in Operations, Resource & Vendor Management and Administration. Proven ability to stay within approved budgets, schedules & achieve objectives. Excelling in fast-paced environments as well as motivating the team to increase productivity and company profitability. Work well independently and as part of a team. Committed to excellence.

 

 

Microsoft Global Delivery–US, Redmond: Sep 2014 till Dec 2014

   Sep 2013 till May 2014

Portfolio: Onsite Resource Coordinator (Contract)

 

Microsoft Global Delivery- India, Hyderabad : March 2003 till July 2012

Portfolio:

Vendor/Resource Manager (Full Time Employee): Nov’09 –July’12 (Project Coordination)

Delivery Coordinator (Full Time Employee) : Nov’08 – Oct’09

Delivery Coordinator (Contract): June’07 – Oct’08  

Group Admin (Contract) : March’03 – May’07

 

 

Satyam Infoway Limited – India : Feb 2001 - Jun 2002

Portfolio: Senior Admin. Officer

 

Kumaran Systems Private Limited- India : May 1998 – Jan 2001
Portfolio: Senior Purchase & Admin Officer

 

SAB Systems – India : May 1996 – May 1998
Portfolio: Administration and HR Executive

 

 

Responsibilities in Microsoft:

Onsite Resource Coordinator/ Resource Management:

·               Onboarding Onsite Resources

·               Providing up-to-date information on all onsite resources, particularly availability

·               Attending the weekly scheduling meeting where all resource requirements are discussed

·               Follow-up with on any resource requirements that cannot be satisfied by internal GD Resource management teams by initiating immediate, ad hoc specific resource tool, using vendor resources

·               Ensuring all Timesheets of LATAM team are submitted on time and reconciling with the CP Tool

·               Coordinating Onsite Vendor WO’s and timely extensions

·               Skill Mapping -Prioritize demand based on business requirements

·               Effectively allocate GD resources on projects

·               Manage conflict in resource allocation

·               Forecast & Manage Bench and Roll Off

·               Meeting regional GD EMs every week to understand upcoming Project requirements and get update on projects in pipeline.

·               Responsible for reporting out and monitoring Resource Utilization and Time conformance for GD resources and at an Org level.

 

Vendor Management:

·               Provided support to various Delivery Teams by implementing different process & also provided consistent process improvements for Delivery Excellence by optimizing the cost significantly with increased efficiency and quality of the services

·               Worked closely with Delivery Teams & Partner Companies to close requirements on Standard & non Standard Roles. To understand the requirement and to get profiles, so that Project is executed on Time. Drive customer satisfaction, cost efficiency, risk mitigation, metrics management, and consistent service delivery

·               Vendor Strategy and Selection, Pricing and Contract Negotiation   -Coordinating with Vendor Companies and MS Manager for Agreements /WO and validating the rates as per Agreement. Compliance & Due Diligence.

·               Formulated and implemented a vendor strategy that enabled cost savings and quality enhancement, drive vendor selection and competitive benchmarking effort

·               New Vendor Addition Adherence to guidelines (conflict of interest, NDA, Vendor code of conduct etc).Vendor Rate card 100% compliance. To make sure that it is not an ATF & Split PO. No AR Issues.

·               All reports to be available on the central SharePoint site so that team can leverage the data on a realtime basis.

·               Monitoring and evaluating bench status and performance.

·               PO’s - Use of correct GL/ CC Driving minimum accrual for Vendor Management at an Organizational level by working closely with finance and accounting ensuring minimum past due for the vendor

·               Resource set up in Headtrax & Roll outs

·               Vendor Payment settlements. Monthly Recon between Cross charge and Vendor claim for App Dev

·               Timely alerts sent to MS Managers for PO Extension

·               Different types of Management Reports

·               Risk Management

·               Maintaining SharePoint site & updating on-time Vendor

·               Budget, Accruals, Re-class

·               Validating and approving the invoices in the tool before payment

 

 

Delivery Coordinator:

·               Assisting Delivery  Director/ Engagement Managers in preparing Delivery Reports, Analyzing the reports for any revenue leakage

·               Assisting Project Managers in compiling status reports, proactively seeking updates to action logs, Milestone status & project metrics. Taking MOM in project status meetings and tracking action items.

 

 

 

Initiatives:

·               Acting PM - BEO Internal Portal (3Months)

·               Created a Ready Reckoner document for US Onsite resources

·               Created templates for vendor resource request and exit-procedure in the system. Ensured 100% diligence for any resource request through system only to measure request vs. fulfillment rate.

·               Created SOP for Time Conformance and Utilization reports

·               Created SOP for RPM related tasks- For ex. Request Creation, Project Creation, Expansion of requests to MGSI etc.

·               Organized monthly training for all GD resources (FTE) on Time Conformance and Utilization.

·               Meeting new hires every week to brief them on MGSI business and the organizational goal.

·               Created trainings for managers for approval of PO in system.

 

 

Admin related:

·               Assisting Director in his day to day activities. Manage a complex calendar that includes scheduling, reconciliation of meetings (both domestic and International), real-time collaboration, monitoring email and tasks, and maintaining a contact list often on a time sensitive basis.

·               Visa Processing &Travel arrangements – International & National ( Director):   Coordinate all domestic and International travel. Coordinate all aspects of travel activities on a last minute basis while maintaining sensitivity to the requirements of the Director.

·               Assist management in budget monitoring, data collection, tracking expenditures, preparing monthly variance reports.MS Expense creation, processing, and monitoring of expense reports while ensuring all deadlines are met.

·               Assist in coordination of group-wide and morale events.

·               Coordinate activities and mentorship of other administrative assistants for appropriate cross-team coverage.

·               Coordinate staff meetings including:  Meeting schedule, agenda items and meeting minutes.

·               Coordinate space planning for the division

·               Hands on : Outlook, HeadTrax, MS Market, Excel, Word, PowerPoint, Visio and SharePoint

 

 

Satyam Infoway Limited - Senior Admin. Officer

 

·               Single point Coordinator in Chennai for All India SIFY Admin. Coordinators

·               Taking care of all India Imprests

·               AMC / Asset Details

·               Asset Details

·               Lease Agreements

·               Maintenance of Security / Housekeeping agencies / Guest House

·               Maintenance of Management Information System

·               Planning & Budgeting

·               In-charge for Facilities

·               Maintenance of Vendor payments through Oracle Financials

 

 

 

Kumaran Systems Private Limited - Senior Purchase & Admin Officer.
 

·               All Purchase Functions & Admin. related activities

·               Local & CT3 purchases

·               Evaluation of Vendors

·               Maintenance of preferred vendors

·               Imports

·               Evaluation of Vendors

·               Maintenance of preferred vendors list

·               Ordering Oracle software from Canada

·               Dealing with calling cards

·               Maintenance of Management Information System

·               Maintenance of purchase related ISO procedures

·               Contract awarding to Security, C&F, Catering and Housekeeping

·               Asset Insurance and Insurance Claims

·               Projects

·               Interiors

·               Revamping

·               Identifying accommodation for new joinees referred by HR Dept.

·               New office space

·               Coordinating with C&FA

·               Liasoning with DOT, VSNL & STPI

 

SAB Systems – Administration and HR Executive

 

·               Payroll processing

·               Coordinating Recruitment Process

·               Coordinating In-house Training

·               Maintaining Statutory Payments

·               PF and ESI Calculations

·               Booking Air & Railway tickets

·               Hotel reservations

·               Other HR & Admin. Activities

 

 

Awards & Achievements

 

·               Microsoft - Received GPGP (Great People Great Performance) Award for Execution Excellence.

·               Microsoft-Successful Audits with KPMG with 100% Compliance

·               Microsoft-GM Star Award for Onboarding Vendor Resources on time for a key project with short notice

·               Kumaran Systems -Selected as a “Key Employee”

 

2000 – 2002:Master of Arts in Public Administration                                                 from University of Madras, India

1992 – 1995: Bachelor of Science from Women’s Christian College, India
 

·               PMI Certified PMP

·               MS Project 2013 (74-343)

·               HR Systems & Metrics – Bellevue College, WA : 2013

·               HR Fundamentals- Bellevue College,WA :2013

·               Compensation Basics  - Bellevue College,WA :2013

 

·               Proficiency in Excel, Word, PowerPoint, Outlook, Visio, MS Sharepoint, MS Project 2013

·               Well Versed with MS Tools – RPM (Managing Resources on Projects), CP (Resource Utilization, Time Conformance), Headtrax (Login Details)

 

Pleasing Personality, Enthusiasm to achieve above average, Excellent in Communication and Inter personal skills and Troubleshooting.

 

Name:Sailaja Bagavatula

Age & Date of Birth:40 years

Address of Correspondence        :            13050 Dahlia Cir Apt 210, Eden Priarie, MN 55344

Mobile:425-623-0485

Email ID: sailajabagavatula@yahoo.com